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Remote MySQL activation from the Hostico client account.

Activating remote MySQL access in your Hostico account is easy. Follow the steps to add IPs temporarily or permanently and enjoy dedicated support.

Views 877Updated 9 luniPublished on 19/04/2022by Mark Dohi

Introduction

  • For situations where, for various reasons, remote access to the MySQL database is needed, the function can be activated temporarily or permanently from the Hostico client account;

Requirements

  • An active service in the client account;
  • An IP address;

Steps

  • After logging in to the client interface, access the Services section from the menu displayed on the left side of the page;
  • Next, we will proceed to the service to which we want to add the remote MySQL access permission;
  • On the opened page, navigate to the Actions section, then click on Remote MySQL;

The open window will contain two fields:

  • IPv4 Connection - The IP address you want to add;
  • Hours - The time for keeping the IP as an exception;

Complete the two fields, then confirm the addition by clicking the "Add" button;

  • If the action was successful, we will be greeted with the following message "The exception has been added";
  • For situations where we want to permanently add an IP, you will once again access the Remote MySQL button, and then click on the Permanent text;
  • If you wish to remove the IP address faster than the previously set time, the Delete button will fulfill this function;

Note

  • There can be two IPs added concurrently at the level of a hosting package;
  • Temporary addition can be set for a minimum of 1 hour and a maximum of 24 hours, with the possibility of cancellation from the account if necessary;
  • At the moment of opting for permanent addition, a support ticket will be opened in your client account, and the implementation will be confirmed by the Hostico support department;
  • For adding an IP in the permanent list, the reason for the request must be justified;
  • At the moment, the function to add IP in remote MySQL is only allowed for shared packages, so if you want to add it on a VPS, you will need to contact Hostico's technical department.

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