Frequently Asked Questions

 
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General

 
Do you host adult sites?
10 | Views 1848 | Updated now 1 year
How do I choose a suitable hosting package?
3 | Views 2660 | Updated now 1 year
Can I test the services?
2 | Views 1103 | Updated now 1 year
Can I change my hosting package?
2 | Views 959 | Updated now 1 year
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Domains

 
How do I get a domain's EPP code?
| Views 1363 | Updated now 1 year
How can I transfer a domain to Hostico?
| Views 974 | Updated now 1 year
What does the code 'EPP' stand for?
| Views 960 | Updated now 1 year
How do I change the owner of a .ro domain ?
| Views 895 | Updated now 1 year
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Commercial

 
Can i buy extra space or other resources (ram,cpu) ?
1 | Views 735 | Updated now 1 year
What is a PIN code and what is it used for?
| Views 932 | Updated now 1 year
How do I cancel a service ?
| Views 924 | Updated now 1 year
How long does it take to activate my order ?
| Views 849 | Updated now 1 year
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Comercial

 
I have reached the space limit, what to do?
| Views 1028 | Updated now 1 year
Do you offer SMS notifications?
| Views 922 | Updated now 1 year
What are the payment methods?
| Views 916 | Updated now 1 year
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Technical

 
Do you offer SSH access ?
1 | Views 841 | Updated now 1 year
What is the difference between SSD and NVMe
| Views 1583 | Updated now 2 years
How do I redirect a domain from HTTP to HTTPS?
| Views 906 | Updated now 1 year
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Payment

 
I paid, why does the unpaid invoice appear?
3 | Views 1064 | Updated now 1 year
Can I pay services in advance ?
1 | Views 769 | Updated now 1 year
When do I receive the invoice for payment?
| Views 923 | Updated now 1 year
How can I pay an invoice ?
| Views 764 | Updated now 1 year
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Email

 
What does safelisting mean, and how we activate it?
| Views 1241 | Updated now 1 year
How can I rebuild my domain reputation in GMail?
| Views 1124 | Updated now 2 years
Why do emails get in the spam folder?
| Views 733 | Updated now 2 years
What are DKIM, SPF and DMARC?
| Views 729 | Updated now 1 year
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SEO

 
What is SEO (Search Engine Optimization)?
2 | Views 957 | Updated now 1 year
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DNS

 
How do I change a domain's nameservers?
| Views 1503 | Updated now 1 year
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