FAQ

Follow Hostico and search through 33 FAQ`s

Can you give examples of websites hosted at Hostico ?

Our customer websites can be viewed by reading the Feedback section. For examples of websites with a specific applications / configurations, you will need to contact us through the methods available on the Contact page.

Do you offer SSH access ?

My site is loading slowly. Why?

How long does it take to activate my order ?

How many visitors can I have on the site ?

The hosting has been suspended, have i lost the data ?

Do you accept customers outside of Romania ?

How do I update my billing information ?

Where is your office located ?

Can I pay services in advance ?

How can I pay an invoice ?

Will I be able to update my website whenever I want?

How do I change the owner of a .ro domain ?

How do I redirect a domain from HTTP to HTTPS?

Where are your servers located ?

Will you place banners or other elements on my site ?

Why is my hosting service suspended ?

Do I need a dedicated IP ?

What happens if my site breaks your Terms of Service?

When I acces my WordPress site I get the error: Error establishing a database connection. What can I do ?

How do I cancel a service ?

How can I contact a manager / supervisor ?

I paid the domain but I was notified that it would be suspended. Why ?

Can I pay for only certain services on an invoice ?

Can I get a postponment of payment

I am underage, can I purchase Hostico services ?

Can I reserve a domain ?

Can I get a refund for the unused / unwanted services ?

Do you offer web design services ?

How can i publish or upload my website on the Internet ?

Can i buy extra space or other resources (ram,cpu) ?

Do I need a computer / laptop to access my Hostico client account ?

Where can I see my billing status ?