Frequently Asked Questions

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What does safelisting mean and how is it activated?Frequently Asked Questions /Email

In this article, we will explain the term safelisting and how to activate it on different emailing platforms.

5
by Mark Dohi
Views 1988
Updated 8 days ago
Published on 04/04/2022
3
by Sebastian Szlivka
Views 907
Updated 6 months ago
Published on 09/02/2019
In my email inbox, I am receiving many emails with the subject Mail delivery failed: returning message to sender. What is the cause and what can I do?Frequently Asked Questions /Email

Discover in the passage below why you receive emails with the subject Mail delivery failed: returning message to sender, and what you can do about it.

2
by Sebastian Szlivka
Views 1626
Updated 24 days ago
Published on 05/11/2018
What are DKIM, SPF, and DMARC?Frequently Asked Questions /Email

In this FAQ, we will explain what DKIM (DomainKeys Identified Mail), SPF (Sender Policy Framework), and DMARC (Domain-based Message Authentication, Reporting and Conformance) are and what their roles are.

2
by Florin Petran
Views 1487
Updated 7 months ago
Published on 18/03/2019
2
by Florin Petran
Views 1373
Updated 7 months ago
Published on 05/10/2018
How can I check if my local IP is listed in any blacklist?Frequently Asked Questions /Email

Find out the procedure to check if your local IP is listed on any blacklist.

2
by Sebastian Szlivka
Views 688
Updated 24 days ago
Published on 09/02/2019
Why do emails go to spam for the recipient?Frequently Asked Questions /Email

Find out in this article why emails go to the recipient's spam.

1
by Sebastian Szlivka
Views 7126
Updated 23 days ago
Published on 09/02/2019
How can I access my email inboxes?Frequently Asked Questions /Email

This article will describe the steps necessary to access email boxes.

1
by Sebastian Szlivka
Views 1833
Updated 24 days ago
Published on 04/10/2018
What is the difference between POP3 and IMAP?Frequently Asked Questions /Email

Find out the difference between IMAP and POP3 protocols used when connecting to an email inbox and the implicit operational impact.

1
by Alexandru Jurca
Views 1072
Updated 6 months ago
Published on 24/08/2020
Emails sent are taking a long time to reach the destination. What is the cause?Frequently Asked Questions /Email

The duration between the sending and receiving of an email can vary depending on certain factors. Find out what they are!

1
by Sebastian Szlivka
Views 721
Updated 6 months ago
Published on 26/07/2018