FAQ

Follow Hostico and search through 35 FAQ`s

I am underage, can I purchase Hostico services ?

101

We do not provide services for minors (under age of 18). For more details, please visit the Privacy Policy page, especially section 9. Special preferences related to minors

Do you offer SSH access ?

185

My site is loading slowly. Why?

154

How long does it take to activate my order ?

134

How can I pay an invoice ?

128

Where is your office located ?

127

How do I redirect a domain from HTTP to HTTPS?

126

How many visitors can I have on the site ?

126

Will you place banners or other elements on my site ?

125

Do you accept customers outside of Romania ?

124

How do I update my billing information ?

122

Can I pay services in advance ?

111

Where are your servers located ?

111

Will I be able to update my website whenever I want?

111

Do I need a dedicated IP ?

110

The hosting has been suspended, have i lost the data ?

109

Can I pay for only certain services on an invoice ?

109

How do I change the owner of a .ro domain ?

106

What happens if my site breaks your Terms of Service?

102

I paid the domain but I was notified that it would be suspended. Why ?

101

How do I cancel a service ?

Can you give examples of websites hosted at Hostico ?

Do you offer web design services ?

Can I get a postponment of payment

Why is my hosting service suspended ?

Where can I see my billing status ?

How can i publish or upload my website on the Internet ?

When I acces my WordPress site I get the error: Error establishing a database connection. What can I do ?

Can I get a refund for the unused / unwanted services ?

Can I reserve a domain ?

How can I contact a manager / supervisor ?

Can i buy extra space or other resources (ram,cpu) ?

What is recurring payment?

Do I need a computer / laptop to access my Hostico client account ?

Do you offer recurring payment?