FAQ

Follow Hostico and search through 35 FAQ`s

I am underage, can I purchase Hostico services ?

We do not provide services for minors (under age of 18). For more details, please visit the Privacy Policy page, especially section 9. Special preferences related to minors

Do you offer SSH access ?

125

My site is loading slowly. Why?

106

How long does it take to activate my order ?

How many visitors can I have on the site ?

Where is your office located ?

How can I pay an invoice ?

Do you accept customers outside of Romania ?

How do I redirect a domain from HTTP to HTTPS?

The hosting has been suspended, have i lost the data ?

Will you place banners or other elements on my site ?

Can I pay services in advance ?

Will I be able to update my website whenever I want?

Where are your servers located ?

What happens if my site breaks your Terms of Service?

How do I update my billing information ?

Can I pay for only certain services on an invoice ?

Do I need a dedicated IP ?

How do I change the owner of a .ro domain ?

Can I get a postponment of payment

How can i publish or upload my website on the Internet ?

I paid the domain but I was notified that it would be suspended. Why ?

How do I cancel a service ?

Can you give examples of websites hosted at Hostico ?

Do you offer web design services ?

Why is my hosting service suspended ?

How can I contact a manager / supervisor ?

Where can I see my billing status ?

Can I reserve a domain ?

When I acces my WordPress site I get the error: Error establishing a database connection. What can I do ?

Can I get a refund for the unused / unwanted services ?

Can i buy extra space or other resources (ram,cpu) ?

Do I need a computer / laptop to access my Hostico client account ?

What is recurring payment?

Do you offer recurring payment?