FAQ

Follow Hostico and search through 35 FAQ`s

I am underage, can I purchase Hostico services ?

We do not provide services for minors (under age of 18). For more details, please visit the Privacy Policy page, especially section 9. Special preferences related to minors

Do you offer SSH access ?

167

My site is loading slowly. Why?

140

How long does it take to activate my order ?

126

How many visitors can I have on the site ?

118

How can I pay an invoice ?

118

How do I redirect a domain from HTTP to HTTPS?

114

Where is your office located ?

113

Do you accept customers outside of Romania ?

113

Will you place banners or other elements on my site ?

107

How do I update my billing information ?

105

The hosting has been suspended, have i lost the data ?

102

Can I pay for only certain services on an invoice ?

101

Will I be able to update my website whenever I want?

101

Can I pay services in advance ?

100

Where are your servers located ?

Do I need a dedicated IP ?

What happens if my site breaks your Terms of Service?

How do I change the owner of a .ro domain ?

I paid the domain but I was notified that it would be suspended. Why ?

Can I get a postponment of payment

Do you offer web design services ?

Can you give examples of websites hosted at Hostico ?

How do I cancel a service ?

Where can I see my billing status ?

Why is my hosting service suspended ?

How can i publish or upload my website on the Internet ?

When I acces my WordPress site I get the error: Error establishing a database connection. What can I do ?

Can I get a refund for the unused / unwanted services ?

How can I contact a manager / supervisor ?

Can I reserve a domain ?

Can i buy extra space or other resources (ram,cpu) ?

Do I need a computer / laptop to access my Hostico client account ?

What is recurring payment?

Do you offer recurring payment?