Activating mass recurring payment at domain level
In the following, we will go over the mass recursion system on domains, explaining the basic functionality.
Introduction
Mass recurrence for domains is a suitable tool for all customers who have multiple services in their account and wish to activate recurring payments for certain or all domains in the account. In the following, we will go through the steps to activate recurrence both for all domains (in bulk) and for the option of selection.
Requirements
Mass recurrence options will only be visible in the client account after a card is added and validated. If you do not have a card added and need assistance in this regard, you can go through the article: "General Card Management".
Steps
Immediately after logging into the Hostico customer account, we will select the "Domains" section from the left side of the page.
As mentioned in the introduction of the article, in order for the recurrence options to be visible, you must first have added a card to your account. If you have added the card, it will be displayed in the "Actions" menu as follows:
Here you will notice 4 options: Renew, Renew All, Recurring Payment, Recurring Payment All.
The first two options are for generating proforma invoices for advance renewal, while the last two are the items of interest for this article.
If "Recurring Payment" is selected, the domains for which recurrence activation is desired will need to be checked manually. However, if "Recurring Payment All" is selected, all domains in the account will be automatically checked.
An important aspect to consider is the billing information. If we want the issuance of the invoice to be done on different information than that of the main account, we can select a billing subcontact from the Contact section.
Attention! - If you select a subcontact and have multiple cards in the account, before confirming the procedure, you need to ensure that the selected billing information and the cardholder match. This is important for correct invoicing and subsequent accounting settlement by the client (in the case of payments made on behalf of a company).
After ensuring that all aspects have been checked, we finalize the procedure by clicking the Confirm.
Note
If you have selected the wrong card or sub-account, you can update the options from the general domain page either by directly accessing the domain name and deactivating it from that page. If you are unable to update these aspects, please contact the sales department to remedy the situation.
At the moment you select the recurrence, you will need to verify the validity of the card. If the recurrence is active, but the card expires before the domain billing, the withdrawal of the amount will no longer be possible, with the risk that the domain may be "suspended," and in some situations, additional fees for reactivation may be required.