Setting up mail forms via SMTP in Prestashop

Introduction

This tutorial explains how to set up mail forms using the SMTP protocol in Prestashop.

Requirements:

• A valid hosting account and domain
• PrestaShop application installed on hosting and access to its admin panel
• An email box created in the hosting panel that will be used for sending emails

Steps to follow:

• The administration page of the Prestashop application will be accessed where we will use the login credentials in its platform

• In the administration page displayed after login, select the E-mail option from the Advanced Parameters menu located on the left side of the page.

• In the next page, the mail form will be set with the following settings:

 

1. In the Send emails to field, select the option Customer Service

2. Select the option Set my own SMTP parameters (for advanced users ONLY)

3. the login form for the designated email box for communications from the website is completed

   - the domain name from which the referrals are made

   - mail server

   - the user of the email box

   - the email box password

   - encryption method

   - communication port

   -  email format

   - keeping a transmission log

4. At the end of the settings, the Save button at the bottom of the form is pressed

 

• To test the correctness of the settings made, a test email can be sent from the form at the bottom of the page.