TutorialsWHM

Account suspension management

Learn how to suspend cPanel accounts from WHM with this step-by-step guide. Block user access quickly and efficiently.

1
Views 504Updated 1 anPublished on 06/06/2018by Cătălin Adrian

Introduction

This tutorial explains how to suspend one or more cPanel accounts from the WHM administration panel

This measure applies in the case of the reseller, when they want to block a user's access to a cPanel account for various reasons.

Requirements

  • a WHM account

Steps to Follow

  • Once logged into the WHM administration panel, search in the top left search box for "Manage Account Suspension"

Gestionare suspendare cont cPanel

  • after selecting the result, the next window will display two columns that will allow selection by domain or by user, of the account that is to be suspended.

Suspendare cont cPanel in whm

  • after selecting the desired account, the "Suspend" and "Unsuspend" buttons will be activated
  • in the case of suspension, note the reason for suspension in the box below and then click on "Suspend"

Selectare domeniu si suspendare

  • after the successful completion of the operation, a confirmation report will be displayed

Raport suspendare domeniu whm

  • suspended accounts will appear in the list colored in red

Afisare cont suspendat whm

  • To reactivate the account, follow the same procedure. Select the desired account and press the "Unsuspend" button.

Reactivare cont suspendat whm

  • after successful activation, a confirmation report will be displayed

Raport confirmare reactivare cont whm

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