Frequently Asked Questions

You cannot transfer the domain to Hostico due to the 40-day quarantine period applicable to gTLD domains. Wait for the end of the period or use the amount for other services.

The 'pending' status of a gTLD domain transfer is due to the 5-10 day verification required to complete the procedure.

Find out how to transfer a domain to Hostico, including generating the transfer code and disabling Anti-Theft protection.

The registered domain cannot be changed. If you made a mistake in the name, please contact the sales department immediately after payment for assistance.

Find out how to identify your website's IP address using the "ping" command or through alternative methods, such as DNS querying or browser plugins.

Changing the control panel of a VPS is possible, involving the activation of a new VPS and the migration of data. The fee applies only for the license of the desired panel.

Obtain a payment deferral by contacting the sales department. Details about services and conditions are available in the Terms and Conditions, chapter 4.

You can pay for a service in advance by contacting the sales department. The minimum advance payment period is the same as the minimum billing period.

Find out how you can pay a proforma invoice by credit card or bank transfer by accessing the invoice code from the email or the mentioned accounts.

The minimum billing period for hosting packages is one month, and for domains, usually one year, varying depending on the extension.

Data security is more important than ever. Countless pieces of information are compromised daily.

In this article, we will explain the types of website visitors and the criteria that can influence the number of visitors.